Where are the watches made?
All watches are manufactured by our partners in China and are printed on the front face of the watches.
Do you really have free shipping?
Yes, all watches come with free shipping
What is the warranty on the watches?
The Warranty of the product guarantee is 1 year, including the product quality and normal internal work.f you want to return the watch because you don’t like it, you need to pay the shipping cost.
What kind of glass does the watch have?
A high density mineral glass
What kind of back do the watch cases have?
It's snap off case back.
How long will it take for my watch to arrive?
It takes 5 working days to manufacture these watches and approximately 3-7 days to ship (depending on the district).
What kind of payments to you support?
We suppCredit Cards. Buy Now Pay Later option coming soon.
Can i get a refund?
First, we agree to a refund ONLY in these situations:
- The product is severely damaged when received or has a quality problem within 1 year, you can request for refund or replacement.
- The print is not the same as you ordered.
- Parcels missing during the delivery.
If any of these 3 situations happen, you can contact our Customer Service Support here or by email to firstname.lastname@example.org. We’ll process the refund procedure for you after our finance department confirms the amount, they’ll transfer the refund to the account which you used to pay for this order in 1-3 working days most.
How do i write a complaint?
All complaints can be written via email to email@example.com
We strive to make sure you get the watch you expect so all complaints are taken seriously.